CIB – Global Equities - Neovest Account Manager – Associate/Vice President - London

Location:Greater London
Job Type:Full Time
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Neovest is a premier broker-neutral electronic trading software platform, providing a single source of access to diverse pools of liquidity, including direct routing to over 370 brokers across more than 120 global markets. Our product incorporates innovative pre-, post-, and in-trade analytics. We deliver sophisticated tools for single-instrument, pairs, portfolio, and spread trading in global equities, futures, options, and FX markets. Flexible, customizable, and robustly supported, our platform streamlines workflow, empowering efficient and confident trading.
This customer-facing Account Management position includes customer service, software and trading support, analytical thinking, technology, back office, connectivity, and internal sales skill sets, set in a dynamic, fast-paced environment. This is a highly visible opportunity to contribute to growth at the firm.
The Account Manager (“AM”) is responsible to represent the firm to clients in a first-class way. It is essential that the AM forge strong relationships with clients to develop implicit trust in the AM and their ability to service client needs. Clients should view AMs as a trusted partner and key contributor to their success. AMs must be highly proactive and take initiative to provide excellent service to clients. The company’s products, along with the service component, should be an integral and highly valued part of our clients’ business.
Responsibilities:
  • Serve as primary point of contact for clients for all Neovest related issues. Communicate with clients, understand their needs, and develop a strong relationship with them.
  • Manage client relationship through their lifecycle with the firm: product demonstrations, pre-sales technical consultation, on-boarding process, implementation / training, on-going support.
  • Identify opportunities to up- and cross-sell additional Neovest products, asset classes, or global markets within the client firm.
  • Responsible for individually managed account success as well as departmental support contributions.
  • Assist in project management details related to overall company improvement.

Qualifications:

  • Required: Strong communication (oral & written) /team building skills.
  • Required: Outstanding customer service skills including empathy, tenacity, remaining cool under pressure, and a strong sense of urgency.

  • Preferred: Electronic trading software support experience.

  • Preferred: Analytic software support experience.

  • Preferred: Experience with global equities, options, futures, and/or FX markets.

About J.P. Morgan’s Corporate & Investment Bank:

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com.


JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.