CIB - Design Program Manager - London

Location:Greater London
Job Type:Full Time
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CIB - Design Program Manager- London


The Design Program Manager (DPM) is a new role for our team that fills a crucial need. The DPM will serve as an advocate for the design team, helping to prioritize scope and manage our workflow. The DPM works with the team to ensure that products and services are delivered on time, on budget and with excellent quality. The DPM works in close collaboration with Design, Product and Technology to ensure that stakeholders and designers understand scope, have visibility into the roadmap and are equipped to tackle new projects in addition to existing ones. The DPM allows designers and researchers to spend more time designing and researching, leading to better product and service outcomes for our clients.

Our international design team of 120+ designers in 6 locations plays a key role in building customer-centric products and services for our people and clients.


Responsibilities
  • Partner with members of the design team, developers, and product managers to create a framework for managing the book of work and prioritizing initiatives
  • Manage the project pipeline in close collaboration with Design leadership, identify overlaps across projects and maintaining a transparent project backlog
  • Participate in key project decisions with the DXD leadership team including prioritization, scheduling, and team coordination.
  • Establish a systematic process for project status tracking and communication with team members and stakeholders
  • Drive goal setting, and defining metrics of success from inception through project delivery
  • Understanding of product development methodologies like Agile (e.g. Scrum, Kanban) and Waterfall
  • Champion a culture of client centricity by provide guidance and coaching to project team members to advocate for clients throughout all phases of the product lifecycle
  • Strong understanding for Design (UX, Visual Design, Service Design, Research and Content Strategy) and its methodologies.

Qualifications

  • Experience in end-to-end, digital products and services solutions, managing and meeting project milestones and deliveries on-time and on-budget
  • Experience in improving team collaboration and productivity through project management to change the way teams work
  • Experience partnering with design, project teams and leadership
  • Deep understanding of product design, software or digital development, and brand strategy
  • Demonstrated experience managing design and digital initiatives.

About J.P. Morgan’s Corporate & Investment Bank:

J.P. Morgan’s Corporate & Investment Bank is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Further information about J.P. Morgan is available at www.jpmorgan.com.

“JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer and a member of the UK Government’s Disability Confident Scheme.”