CIB - Global Emerging Markets Access – Client Account Services – Associate - Bournemouth

Job Type:Full Time
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Emerging Markets Access Team (EMAT)

EMAT supports Global Custody clients to gain access into complex & emerging markets and navigate the markets’ documentation & regulatory requirements. The team works closely with global agents, clients, Client Service & Relationship Teams, Global Network Management and the wider Client Account Services Team.

EMAT is a Global team that follows the sun to engage locally with its partners. This is a varied role that requires time-management, project management skills to support the key activities such as market remediation projects, responding to changing market regulations, client name & address changes and client re-structures and transitions.

Key Responsibilities:

  • Manage the end-to-end market account opening process for clients
  • Provide guidance to clients on market entry requirements
  • Taking ownership to proactively understand market changes impacting market entry
  • Work with key partners to provide seamless client delivery and look for opportunities for process improvements with focus on quality, efficiency and timeliness
  • Act as subject matter expert providing pro-active guidance to the team on market changes impacting market entry
  • Drive continuous improvement opportunities to make efficiencies to enable the team to improve market entry timelines and to enhance client experience
  • Manage key projects and initiatives for the global team

Key Skills:

  • Tableau & Alteryx a preference
  • Client Service experience
  • Securities market knowledge
  • Global market knowledge
  • Leadership skills to work independently to drive change
  • Project management
  • Teamwork
  • Good verbal and written communication
  • Organizational, analytical and problem resolution skills
  • MS Office skills