- IT & T
- Company size
- San Francisco, California, United States
|Flexible work arrangements|
|Median Gender Pay Gap|
|Paid Parental Leave at full salary for primary carer (not including government-funded parental leave)||22 weeks|
|Return to work retention *||75%|
|Paid Parental Leave at full salary for secondary carer||16 weeks|
|Minimum tenure required to be eligible for Paid Parental Leave||12 months|
|Continuation of pension contributions on the unpaid portion of maternity leave||TBC|
|Programs for parents returning to work after Parental Leave||No|
|Uses gender neutral language for parenthood||Yes, globally|
|Opportunities to purchase leave||No|
|Employee Assistance Program (EAP) program|
|Breastfeeding rooms||No (will install upon request)|
|Leadership development programs|
|Targets to raise the number of Culturally and Linguistically Diverse (CALD) individuals in leadership||70% of our 500+ employees in Europe are from mixed cultural backgrounds and non-English first language|
|Employee-led diversity networks||Yes. LGBTI+, Women in Tech, Women in Zendesk|
|Targets to raise the number of women in leadership||No - making a conscious effort on diversifing candidate pipelines|
|Domestic and Family Violence policy||No|
|Internal Women's networking groups|
|Employee engagement scores year on year *||4.5 company global score|
|Employee turnover rate *||15-20% globally (10-12% voluntary)|
|Paid volunteer days||Unlimited|
Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use.
We believe in a healthy work-life balance. While we work very hard at what we do, we also want you to have room for family, friends, and, of course, yourself. At Zendesk, we keep sane work hours so that we can pursue our passions outside of the office.
We also believe in giving back. Zendesk employees are active in our respective neighbourhoods, working to amplify the great qualities that already exist in our local communities. We volunteer regularly and are proud to help those in need.
Perks and benefits
Zendesk offers competitive salaries and an excellent benefits package for full-time employees. This includes time off, referral bonuses, patent bonuses, and educational opportunities for your career development. And fully stocked kitchens, happy hours, shiny new technology, and the occasional pleasure of seeing executives dressed in holiday costumes make the in-house perks pretty sweet, too.
Rest and relaxation
We understand that you have a life outside of work. That means plenty of PTO for full-time employees—and plenty of couches for a change of scenery or to step away from your desk.
Health and wellness
Health is more than medical coverage for you and your family. You can participate in yoga or bootcamp fitness classes, and enjoy access to healthy produce, snacks, and a wellness discount program.
Learning and development
There's never an end road for professional development. Full-time employees are reimbursed with our education program when they attend a professional conference or take courses to develop new skills within their career.
Planning for the future
Sometimes life happens and events take us by surprise. No matter what the occasion, our benefits package keeps you covered — with a 401K match, disability and life insurance.