Employer information

Zendesk logo



IT & T
Company size
San Francisco, California, United States

Workplace initiatives at Zendesk

Workplace initiative Status
Will discuss flexible working arrangements while interviewing
Mean gender pay gap
Median gender pay gap
Paid primary carer 22 weeks
Minimum tenure maternity
Paid secondary carer 16 weeks
Minimum tenure paternity 12 months
Uses gender-neutral parental language Yes, globally
Shared parental pay set at government statutory pay
Continues pension payments whilst on unpaid leave TBC
Return to work retention 75%
Has return to work programs No
Has domestic violence policy No
Has opportunities to purchase leave No
Has employee assistance program
Has breastfeeding rooms No (will install upon request)
Has leadership development programs
Has mentoring opportunities
Has coaching programs
Has women in leadership targets No - making a conscious effort on diversifying candidate pipelines
Has BAME targets
Accommodates cultural and religious events
Has employee led diversity networks Yes. LGBTI+, Women in Tech, Women in Zendesk
Has internal women's networking groups
Employee engagement scores 4.5 company global score
Employee turnover rate 15-20% globally (10-12% voluntary)
Paid volunteer days Unlimited

About Zendesk

Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use.



We believe in a healthy work-life balance. While we work very hard at what we do, we also want you to have room for family, friends, and, of course, yourself. At Zendesk, we keep sane work hours so that we can pursue our passions outside of the office.

We also believe in giving back. Zendesk employees are active in our respective neighbourhoods, working to amplify the great qualities that already exist in our local communities. We volunteer regularly and are proud to help those in need.


Perks and benefits

Zendesk offers competitive salaries and an excellent benefits package for full-time employees. This includes time off, referral bonuses, patent bonuses, and educational opportunities for your career development. And fully stocked kitchens, happy hours, shiny new technology, and the occasional pleasure of seeing executives dressed in holiday costumes make the in-house perks pretty sweet, too.


Rest and relaxation

We understand that you have a life outside of work. That means plenty of PTO for full-time employees—and plenty of couches for a change of scenery or to step away from your desk.

Health and wellness

Health is more than medical coverage for you and your family. You can participate in yoga or bootcamp fitness classes, and enjoy access to healthy produce, snacks, and a wellness discount program.


Learning and development

There's never an end road for professional development. Full-time employees are reimbursed with our education program when they attend a professional conference or take courses to develop new skills within their career.

Planning for the future

Sometimes life happens and events take us by surprise. No matter what the occasion, our benefits package keeps you covered — with a 401K match, disability and life insurance.